Archived posting to the Leica Users Group, 2009/10/18
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I'm currently on my 4th Epson 3800 printer. I bought the first one. The second and third were refurbished machines that Epson sent me under warranty in exchange for a broken one. The fourth was a new unit that they eventually sent me because I was having such rotten luck with the refurbished printers. The sheet feeder stopped working, and after several calls to the support desk they concluded that it was a hardware problem (very clever of them not to think that it was a software problem) and that I should take it to a factory authorized repair center. Simple concept, but the nearest one is an hour's drive from where I live. So I am once again printerless. The repair depot told me that they'd be able to fix it "quickly", but they've had it 3 days and appear not to have even looked at it yet. If Hewlett Packard ever makes a printer that prints as well as the Epson 3800 I will buy it in a heartbeat. But, alas, the 3800 is like the diva soprano: because it is so good, it can get away with being as temperamental as it wants. Pfffffft to Epson.