Archived posting to the Leica Users Group, 2008/10/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Frank, I think that most of us (except Vick :-) ) would agree with you, Jerry Frank Filippone wrote: > A "gimmick" I remember was the rebate from the M6 I bought. To get the > money, the dealer sent your name + address to Leica, the $$$ came back to > you. Camera registered, whether you filled out the card or not. Optional? > Maybe, but who would turn down $100? There were a few more after this..... > the M8 free filter was another..... Want 3 free $150 filters? Send us > your name..... Sounds easy and simple... camera registered, warranty > started. No gaming. I actually applaud it as being efficient and > accurate. > > The problem they had was in NOT filling in the cards on original purchase, > and using final sending in of the card as the purchase date. I have ( note > present tense) a set of binoculars that were made in the early 90's. The > warranty card is not filled out. I bought them from another Lugger. If I > fill out that cards, even though I am the second owner, I have warranty > service. ( Lifetime to the original purchaser... just fill out the card.) > Leica was getting M3's back as originally bought in 1990 ( or other date) > and having to do warranty work on what was basically a consumer scam. They > wanted to stop that behavior..... and cost. I still see ads in Ebay that > offer unfilled warranty cards on old M cameras..... fill out the warranty > card and you have a newly filed warranty. > > Yes, Vick can help the new buyer with warranty issues.... but in doing so, > in essence, Vick is scamming Leica. Contractually legal? No. Would it > work? Probably. As long as Vick does not move to Vancouver ( which is > where I think he does live) and the buyer to Toronto...... logistics, and > all that. > > The US Warranty is not transferrable. Never was. Something I do object > to..... > > No, I find no nefarious actions on Leica.....at all. > > BTW, did you know that Leica tried to stop the resale of items through > their > dealer network? As dealers needed cash, bought too much stuff, or > otherwise > wanted to move merchandise, they buy and sell to each other. > The cameras in the USA are all tracked. Sold originally to dealer A, would > be warranted registered as bought through dealer B. It actually was > driving > Leica nuts. They wanted to be able to know which dealer was really selling > the stuff, and really tried to follow the selling trail. They made some > attempts to stop the practice ( a far off version of grey market goods > selling) but finally gave up.... and laid it back on the buyer..... "from > an authorized Leica dealer"...... You need to buy directly from an > authorized dealer to get a warranty...... So you need to KNOW who is a > authorized dealer..... and before the Internet, this was a big > deal......and I am not so sure that it is not a big deal now! US law now > cuts through this somewhat. ( Long, and somewhat boring technical > explanation..) > > This all had to do with the exclusive agent principle, company fiefdoms, > and > the fact that at each fiefdom, a profit was expected. So the fiefdom tried > to prevent the inter-country sale of items... read that as problems with > prices in Belguim being 50% higher than Denmark ( I got the countries > wrong... principle holds) because the country President of Leica Belgium > wanted to make more money than the country President of Leica Denmark. > Ditto the sale of a camera in Belgium being serviced in Denmark..... more > hassle..... all nonsense. > > Leica's warranty conditions are both archaic and unfriendly to > consumers....... they should be the same conditions, terms, and , world > wide. > > Frank Filippone > red735i@earthlink.net > > > -----Original Message----- > From: lug-bounces+red735i=earthlink.net@leica-users.org > [mailto:lug-bounces+red735i=earthlink.net@leica-users.org] On Behalf Of > Geoff Hopkinson > Sent: Friday, October 03, 2008 1:44 AM > To: 'Leica Users Group' > Subject: RE: [Leica] M8 owners, please help me out - did it come with a > warranty card? > > Frank, to me that seems a very cynical way of looking at things. > Registration is optional. If you choose to do so then Leica sent you two > filters. That sounds like pretty positive action by the company to make > amends for the design shortcoming. I also get useful email that I opted > into. Just what is Leica going to do with our names once we hand them over > that offends you? In my case I messed up my order for the two free filters > and e-mailed Leica to say that I got it wrong. I got a very rapid response > (next business day) from Leica that my mistake was corrected and then > received my filters in fact very rapidly FedEx to me. > IF the new owner, who is apparently a fellow Canadian known to Vick, had a > problem then it would seem simple for Vick to assist with any camera return > to the service agent. > > > Cheers > Geoff > Aber Masse kann Klasse nicht ersetzen....Aber die R10 kommt. > http://www.pbase.com/hoppyman/e > http://gallery.leica-users.org/v/gh/ > > -----Original Message----- > From: lug-bounces+hoppyman=bigpond.net.au@leica-users.org > [mailto:lug-bounces+hoppyman=bigpond.net.au@leica-users.org] On Behalf Of > Frank Filippone > Sent: Friday, 3 October 2008 16:09 > To: 'Leica Users Group' > Subject: RE: [Leica] M8 owners,please help me out - did it come with a > warranty card? > > What he said...... > > And to boot, Leica has long since used gimmicks to get the name of the > original purchaser.. like the free filters..... > > The new owner has no warranty. ( or so I interpret the "rules"). > > Frank Filippone > red735i@earthlink.net > > > Vick, > > Since the buyer is not the original owner, what does it matter. > > Just cut the price another Kilobuck to make up for it. :-) > > Jerry > > > Vick Ko wrote: > >> M8 owners, please help me out - did it come with a warranty card? >> >> I'm packing up the M8 for the new owner, and I can't find the freaking >> card. >> >> I think I have everything else. >> >> Did the M8 come with a separate warranty card? >> >> I do have the inspection card, which has the s/n, and the store's >> original bill. >> >> Vick >> >> >> > > > _______________________________________________ > Le