Archived posting to the Leica Users Group, 2007/10/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Luis and I both bought the .85 Magnifier from HK. Both of us have complained that the item does not work as promised... the claim is that is that you can see the 28mm framelines better with the finder than without it using a .72 body. We are telling the truth. It is a useless gadget. The 1.25 magnifier, I have not tried, and will not comment on its usefulness. I have a Leica model, and find it quite useful. He has offered to refund my purchase price, but not including the $12 shipping from HK and whatever it costs me to ship back to him ( which will be at least $4.50 and I can not get insurance nor proof of delivery). This has been rejected by me on the basis that if you misrepresent a product, you should pay for all costs the buyer has paid when you screw up. Explaining this to the seller has been a waste of time. He refuses to do more than return the item price, and I am stuck with the shipping. This is unacceptable to me. I myself have made errors in description, and have always asked the buyer to send it back and I have always paid the round trip shipping as that is only fair for my error. I have high standards, and require others to do the same. Because the seller would not admit his responsibility in the matter, and has treated me ( at least ) pretty badly, I would like to inform the LUG the sellers name and his EBay account name, in the hopes that others will not feel positive towards the seller, and find other suppliers of their photographic equipment. The EBay seller name is "etefore". His email address is poon [sales@hksupplies.com] Customer service is an important aspect of doing business, especially on the Net. When a customer says something, especially when he tells you something does not work as advertised, you must pay attention to him and act in best faith. Suggest you steer clear of him. Even if you do not want to heed my message, especially do not buy the 0.85 magnifier, it is a useless gadget. FS Friday... anyone want to try this thing out for $38 including shipping? I promise it does not work. No returns, as I represent the thing to be useless. Frank Filippone red735i@earthlink.net