[Leica] No M8 for me in November

[jshul at comcast.net (Jim Shulman)]

This is perfect example of how NOT to conduct customer service.  Any dealer
can be your friend when there's plenty of stock.  The best ones show their
colors when inventory is tight, and demand high.

Their forked tongue is now a matter of record on the web.  It's one thing to
tell Brian that the camera will be there the following day, another to
pretend that he wasn't supposed to receive it.

Long after the M8s have been delivered, these messages will live on in the
web archives.

Jim Shulman
Bryn Mawr, PA
Who's pushing the bums out of the plasma sales line for M8 money.

-----Original Message-----
From: lug-bounces+jshul=comcast.net@leica-users.org
[mailto:lug-bounces+jshul=comcast.net@leica-users.org] On Behalf Of Brian
Reid
Sent: Tuesday, November 07, 2006 8:31 PM
To: LUG@leica-users.org
Subject: [Leica] No M8 for me in November

I ordered an M8 some time ago, and at the time was told I was third on the
list at Keeble and Shuchat. Yesterday they told me the cameras would be in
today. I stopped by in late afternoon. A very nervous and stammering Jeff
Alford told me that I wasn't going to get a camera out of this batch and
that whoever told me I was third on the list was mistaken. Terry Shuchat was
standing 10 feet away with his arms crossed, listening to our conversation,
saying nothing.

Jeff says they'll get their next batch "in a few weeks". Oh well. I'll just
keep drooling for another month and using the Digilux II and the Canon SLR,
both of which are fine cameras but neither of which is what I really want to
be using.