Archived posting to the Leica Users Group, 2005/09/11
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi All: First off let me state unequivocally, that after years of doing business with B&H in NY (in person), I am totally convinced of their honesty. The fact that salesmen are NOT on commission, further accentuates the fact that they do not try to sell anything that you do not want or need. This story in no way is meant to change this attitude or in any way denigrate the store. B&H is still my favourite place for buying camera stuff. I just got home from their shop. Day before yesterday I tried to charge one of the 2 Digilux Batteries I have for my Digilux 1. Instead of the slow steady blinking light I have had for the past 2.5 years, a rapidly blinking charger light indicated something might be wrong. Sure enough, the battery which had not held a charge very well was not really charging sooo, time to get a new back-up battery. Went down to *B&H*. I had bought an *off brand*back up battery for my Canons for $25.00 at a *Walmart* store about 1.5 years ago and that one gave out on me in Prague about 2 weeks ago so I thought I'd stick with the "Leica" brand. I went to the express counter and asked for a battery for a Leica Digilux I. Sure enough they had it in stock. I was prepared to spend about $60.00 for the battery and when I enquired, the price was...*$89.00* plus tax. *"Eighty Nine Dollars???"* I was aghast!! The nice guy behind the counter sent for the battery and then confirmed the price. I looked at the battery and it was the real McCoy. So...I said OK. He started typing the sale into his computer when I had a thought. "Wait a minute", says I, Panasonic made an identical camera but I don't recall the model. He checks under Panasonic, finds nothing. "Try the LC1" I told him.( I took a chance, the LC1 is a sister camera of (I believe) the Digilux 2). He did and there was a battery that looked identical to the one I was looking for - not for $89.00 *but for $39.00.* Not only that, but there was a generic (off brand) battery, which the salesman actually recommended, saying that the store sold a great many batteries of that off-brand for 29.95 (plus tax totalling $32.00). We sent for the generic, it was a glove-like fit. $60.00 saved. Now, I could have had the Panasonic made battery for $39.95, but the sticker shock I'd been through compelled me to buy cheaper. At home now, as the battey charges, I think back to the purchase and I must say, that the guy behind the counter really didn't know much about cameras or batteries, he just was extremely coopertive, and ended up thanking me for illuminating his store of information!!- I believe that P.T. Barnum said it best... (Ah, you know what he said). Am I pissed? You bet! Leica will reap what it sows. vroger