Archived posting to the Leica Users Group, 2004/01/10

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Subject: Re: [Leica] Kudos to Kindermann Canada and Gerry Smith!
From: John Collier <jbcollier@shaw.ca>
Date: Sat, 10 Jan 2004 06:33:55 -0700
References: <NEBBJDFBIKOBILIKPPBNMEDCOJAA.red735i@earthlink.net>

Distribution is unfortunately through Leica USA. Those rocket 
scientists required all the old dealers to prove themselves financially 
again even though many of them had accounts with Leica USA from years 
ago. So we had to wait months before we could get official product 
again. All the backorders were first said to have been transfered to 
Leica USA. Months later they admitted to not having done so at all. 
Finally they did not return ANY emails to Canadian customers on service 
issues.

Yep they took the distribution away from Kindermann to improve things!

Jeez!

John Collier

On Jan 9, 2004, at 11:33 PM, Frank Filippone wrote:

> Kinderman is again the repair facility in Canada?  What about the 
> "official"
> distributor?

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In reply to: Message from "Frank Filippone" <red735i@earthlink.net> (RE: [Leica] Kudos to Kindermann Canada and Gerry Smith!)