Archived posting to the Leica Users Group, 2003/09/21

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Subject: Re: [Leica] Who does Leica Listen to?
From: Doug Herr <telyt@earthlink.net>
Date: Sun, 21 Sep 2003 03:07:34 -0700

on 9/20/03 10:52 PM, Daniel Ridings at daniel.ridings@muspro.uio.no wrote:

> You don't have to be famous. If you keep to the facts and stay firm, put
> polite, they listen. Happened to me.
> 
> The people working there are people and if you treat them like that, you
> get a good response.
> 
> But if you mean who do they listen to for their strategic decisions about
> R&D, new products etc ... I wouldn't know. I expect that their mission
> statement (I've never read it if it exists) will give you a clue.
> Traditionally Leica has listened to its owners. That didn't always get
> them as far as they needed to go.
> 
> Daniel
> 
>> It would be interesting to know who Leica listens to.  While they might
>> not be interested in monitoring our jabbering they certainly must
>> listen to someone.  Is it photographers at the level of Ralph Gibson?
>

Leica certainly listened when Northvale restricted the supply of parts.

Doug Herr
Birdman of Sacramento
http://www.wildlightphoto.com


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Replies: Reply from Jerry Lehrer <jerryleh@pacbell.net> (Re: [Leica] Who does Leica Listen to?)