Archived posting to the Leica Users Group, 2003/07/25

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Subject: Re: [Leica] Leica USA no longer selling repair parts
From: Tina Manley <images@InfoAve.Net>
Date: Fri, 25 Jul 2003 16:59:47 -0400
References: <D6EB5394-BECA-11D7-A981-000393AC0E1A@johnbrownlow.com> <000b01c352df$f6fd83e0$304079a5@mindspring.com>

At 01:03 PM 7/25/2003 -0700, you wrote:
>It's important to remember that Leica is not alone in this type of policy.
>I called Nikon the other day to obtain a replacement spring (a flimsy
>pressed steel part) for a Nikon SF-200 slide feeder, only to be told that I
>would have to send the whole feeder back to them for estimate and repair.  I
>consider the spring to be user replaceable.  It's just bent and I can easily
>swap it out in about 5 minutes with a simple philips screwdriver.  I don't
>need some level 1 tech at Nikon to look at it and make a more informed
>decision.  The problem is obvious.  As I can't afford to be without the
>feeder right now, I have bent the existing spring into submission and while
>it works, a new spring would be better.  The net for Nikon is an unhappy
>user who bitches about thier film scanner in public forums that are read
>worldwide by prospective customers.  I don't expect Nikon to be responsible
>for any damage I may do to the feeder in the process of any servicing I do
>myself, but I do at least expect them to provide parts.

Jim -

If you are talking about the little steel spring that holds the slide in 
place as it enters or leaves the scanner, I have replaced that a couple of 
times myself.  I got Nikon to fax me an exploded view of the scanner and 
parts and picked out the spring part # from the drawing.  It is part number 
#6K240-075-1.   It's only about $5, unlike most Leica parts!  I managed to 
bend a couple of these while trying to use different slide mounts.  Since 
I've been using only Gepe mounts, I haven't had any problem with bending 
the little spring again.

Hope this helps.

Tina


Tina Manley, ASMP
http://www.tinamanley.com

photos available from:
http://www.pdiphotos.com
http://www.mira.com
http://www.agpix.com
http://www.newscom.com




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Replies: Reply from "Jim Laurel" <jplaurel@nwlink.com> (Re: [Leica] Leica USA no longer selling repair parts)
In reply to: Message from Johnny Deadman <lists@johnbrownlow.com> (Re: [Leica] Leica USA no longer selling repair parts)
Message from "Gary Williams" <nasmformyzombie@mindspring.com> (Re: [Leica] Leica USA no longer selling repair parts)