Archived posting to the Leica Users Group, 2003/06/28

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Subject: Re: [Leica] Difficult customer fun ...
From: "Joseph Codispoti" <joecodi@clearsightusa.com>
Date: Sat, 28 Jun 2003 17:56:36 -0700
References: <872BF12C-A9C7-11D7-9CB0-000A95A0C556@cybermac.com.au>

Every time I took group photos, I took multiple exposures to insure at least
one good print for all members.
Then I would have a proof made and printed the best one.

The customer is always right because the customer is the one who pays the
bill.

Joe



From: "Rick Dykstra" <rdandcb@cybermac.com.au>
To: <leica-users@mejac.palo-alto.ca.us>
Sent: Saturday, June 28, 2003 5:20 PM
Subject: [Leica] Difficult customer fun ...


> Hi folks,
>
> Get this. Yesterday, as I was shooting the last few teams at a club
> after a 9 week stint, I handed over team and portrait prints to a
> female coach, of an U14 girls team from the week before.  Nice young
> ladies, mainly.  But with the first of the two team photos I took, the
> girl standing next to the coach had poked her tongue out, sort of at
> the coach.  The lab had printed 8 of each frame, so half of the girls
> would be getting the pokey one, and half not.
>
> The coach headed off, then came back, having noticed the tongue, and
> furious.   I said "I thought you'd be cross that only half the girls
> are getting a copy of that one.  Those who've missed out will be
> upset."  That really pissed her off!  She realised her bullying wasn't
> going to work, started with a little tantrum, and then tried to rope a
> few other customers in.  I asked her to see if the girl with the tongue
> wanted to pay for a re-shoot.  That sent her ballistic.  Stormed off in
> a huff.   Sheesh!  Get a life lady!
>
> Maybe it was handy I had just taken the monopod off my Nikon ...
>
> :-)  Rick.
>
> --
> To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
>




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In reply to: Message from Rick Dykstra <rdandcb@cybermac.com.au> ([Leica] Difficult customer fun ...)