Archived posting to the Leica Users Group, 2003/05/06
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]There has been a lot of LUG talk the last few days discussing what should happen in a perfect world. I'd like to tell you about a good experience. It has little to do with Leica, except we use this little pick-up truck to go places we want to shoot. In 1995, my father bought an S-10 pickup, and for various, mostly health reasons, barely drove it. Last year he gave the truck to my son with barely 6000 miles on it. Nicely equipped, it has been Adam's pride and joy. (I'm getting to the point, really) As you may know, he commutes 15 miles each way a day to his afternoon job at a crawfish farm, http://www.sonc.com/paw2/crawfishtraps.htm (leica content) and on the way, the tailgate ridge of the Duraliner bed insert flew off. Last Monday, we emailed their customer service, and asked the price of a replacement. Yesterday at lunchtime, the UPS guy was at my house with an entire new tailgate assembly, prepaid, and no invoice. Remember, this bedliner was purchased in 1995 . One of my best experiences with any company. Duraliner, made by Durakon. http://www.durakon.com/products.asp Regards. SonC http://www.sonc.com - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html