Archived posting to the Leica Users Group, 2003/02/10
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]As they say, Jerry, I am neither telling nor advising you what to do. And I would certainly never advise that you do anything that is unethical. I was simply explaining what the situation appears to be. D. - -----Original Message----- From: owner-leica-users@mejac.palo-alto.ca.us [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Jerry Lehrer Sent: Monday, February 10, 2003 4:33 PM To: leica-users@mejac.palo-alto.ca.us Subject: Re: [Leica] How can a Leica not come from an "authorized Leica dealer"? BD Do you mean that I can buy a Passported Leica, use it for two years and eleven months, then send it to Leica NJ for an overhaul (CLA)? Somehow that sounds unethical, unless that is the intent of Passport. If so, it does sound like a good deal. Like buying an Audi with ALL services paid for by Audi. Jerry bdcolen wrote: > Yes, but what's covered under the warranty, and what's covered under > the "passport," are two very different things: The warranty, as I > understand it, covers failure due to manufacturer error, incompetence, > etc. I.E. - my film won't advance properly because of something that > happened to the camera prior to my purchasing it; > > The passport is the equivalent of one of those bizarro insurance plans > you can buy with electronic equipment - you buy the $89 portable CD > player and the saleskid sells you a $39 > two-year-covers-every-contingency insurance policy, carefully > explaining that if you run over the CD player with your car the day > before the policy expires - wink! Wink! - bring in the parts and we'll > give you a new one - or, wink! Wink!, the equivalent player we sell at > that time. So it is with the passport. If you drop your M7 off a cliff > on the last day of the passport, and recover a piece with a serial > number on it and ship it to Leica, they are obligated to repair it or > replace the camera. > > The passport is one hell of a deal, an, unlike virtually everything > else Leica makes, well worth the extra you pay for it. :-) > > B. D. > > -----Original Message----- > From: owner-leica-users@mejac.palo-alto.ca.us > [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Austin > Franklin > Sent: Monday, February 10, 2003 3:41 PM > To: leica-users@mejac.palo-alto.ca.us > Subject: RE: [Leica] How can a Leica not come from an "authorized > Leica dealer"? > > Raymond, > > The issue I brought up has not a thing to do with Leica USA Passport > "plan", but with the International Warranty, which WOULD make it > covered by ANY Leica authorized repair place, US or not, according to > the warranty. > > Austin > > > NO< NO< NO, in the current Leica Products, if there is no mylar > > Leica > > > sticker than It is not covered by Leica USA for warranty, > > > > and Please the term word is called GREY, ( not white ,black or gray > > ) > > ----- Original Message ----- > > From: Austin Franklin <darkroom@ix.netcom.com> > > To: <leica-users@mejac.palo-alto.ca.us> > > Sent: Monday, February 10, 2003 11:52 AM > > Subject: [Leica] How can a Leica not come from an "authorized Leica > > dealer"? > > > > > > > > > > > If, however, something comes in without proper documentation, > > > > and is truly "gray," the customer is charged the normal repair > > > > rates. > > > > > > I have to believe every Leica comes from Leica in the first place, > > > and > > Leica > > > only sells the cameras to authorized Leica dealers, I mean, if > > Leica sells > > > it to them, they are obviously authorizing them to sell it, right? > > > So, > > how > > > can a camera exist that doesn't come from SOME "Leica > > authorized dealer"? > > > I'm missing this magical intermediate step, that somehow a > > camera sold BY > > > Leica, to a dealer, which Leica sold it to, then loses > > > "provenance". > > > > > > The above should certainly hold true for a transferable > > warranty, such as > > > the International Warranty, and it simply shouldn't matter what > > happens to > > > the camera after it leaves the Leica manufacturing facility. > > > > > > > I mentioned some USA dealers, also, sell gray. Ray said all > > > > Leica products imported by Leica Camera Inc. carry a mylar > > > > sticker > > on the box > > > > saying "Officially Distributed by Leica Camera Inc." > > > > > > But...if the USA dealer sells me a non-Leica USA camera, and they > > > ARE an authorized Leica dealer, will they stamp and sign the > > > warranty card, and will the camera be covered by the International > > > warranty? > > > > > > Austin > > > > > > -- > > > To unsubscribe, see > > > http://mejac.palo-alto.ca.us/leica-users/unsub.html > > > > -- > > To unsubscribe, see > > http://mejac.palo-alto.ca.us/leica-users/unsub.html > > -- > To unsubscribe, see > http://mejac.palo-alto.ca.us/leica-users/unsub.html > > -- > To unsubscribe, see > http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html