Re: [Leica] Warranty Issues

[Jerry Lehrer <jerryleh@pacbell.net>]

BD

The dealer never had a chance to "cut a deal" with me, as I was able
to buy a used item from him at a considerable saving.

It works for me.

Jerry

bdcolen wrote:

> Jerry - IF, in fact, the product in question was brand new; IF, in fact,
> it was legally imported; IF, in fact, it was covered by a passport
> before the dealer "removed" the papers and charged you less; THEN the
> product was covered by the passport whether or not the dealer cut a deal
> with you - because the passport comes from Leica, and is, I believe,
> linked to the serial number and date of sale. (I know that I have sent
> in equipment for Passport work without having papers filled out, and
> without having the passport card, and it was recovered and returned to
> me with the card.)
>
> B. D.
>
> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us
> [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Jerry
> Lehrer
> Sent: Monday, February 10, 2003 10:56 AM
> To: leica-users@mejac.palo-alto.ca.us
> Subject: Re: [Leica] Warranty Issues
>
> John
>
> What do you mean that it is not possible for the dealer to remove
> the Passport papers and offer to charge me less?   HE DID, and
> all your febrile maunderings cannot change a condition of fact.
>
> All the protestations of Herr Horn cannot change that.
>
> Personally, I don't care about the coverage of Leica warranty's, as the
> last brand new Leica that I bought was in Munich, in 1959. That M3 gave
> me 40 trouble-free years.  All my other Leicas have been bought used, so
> I needed no Passport.  My insurance policy and a retired Leica
> technician living in this area took care of all my problems.
>
> I am certain that all of your and Austin Franklin's discussions on
> warranty will be of great interest to most others, though.  I wish that
> you two can come to an agreement commensurate with Leica's policy and
> intent.
>
> Jerry
>
> John Collier wrote:
>
> > Hi Jerry,
> >
> > I have no position to defend with regard to warrantee matters. If you
> > quote me line and chapter then I agree with you. No quote = no agree.
> > Because I was confused about warrantee issues I asked Leica. I have
> > emails from the president of Leica USA and the vice-president who is
> > in charge of warrantee and service. Both of these I have posted on the
>
> > list. If you, or anyone else has different information that you can
> > quote to us, I will gladly, nay, cheerfully with a song in my heart,
> > learn something new.
> >
> > It is simply not possible for the dealer to remove the individually
> > serial numbered passport papers and lower the price. If you doubt me
> > then check with the president himself. Roger Horn's email address is
> > available on the Leica website. He is prompt with his polite,
> > knowledgeable replies.
> >
> > John Collier
> >
> > On Sunday, February 9, 2003, at 08:06 PM, Jerry Lehrer wrote:
> >
> > > That guy I responded to obviously does not read my
> > > entire message before giving a defensive, knee-jerk reaction.
> >
> > --
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