Archived posting to the Leica Users Group, 2003/01/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Bill No, he does not have to alienate them by asking for a refund. They are decent people and will give him a new camera. Jerry Bill Satterfield wrote: > Just ask for a refund, then try another dealer. They should not charge a > restocking fee. It would be the same if you purchased it at the store > and took it out to inspect it prior to leaving the premises. They would > give you another cameras. I am not familiar with the law in New York but > the implied and explicit warranties law of sales is just about the same > in every state. Also contract law. There would be no meeting of the > minds if you were given a defective camera. Your mind set was for a new > camera that was not defective. Henry seems to be a reasonable man who is > consumer orientated. Let us know. > > Tom.Henson@bakerbotts.com wrote: > > >Well, now that I think some more about this, it was loose only on the right > >side. > > > >I did gently pull on the left side and it did appear to be tight. > > > >This also brings up the fact as to how it would move up and down on the > >right, but still be tight on the left? > > > >Is the top plate held in place by only the one screw at the twelve o'clock > >position on the lens mounting ring? > > > >Are Leica's tolerances now so loose that this is possible just from one > >loose screw? > > > >This may explain the up and down motion, but what about the front to back > >play? That would mean that even if you did tighten up the screw, there would > >still be a small gap between the front and back for dust and moisture to > >enter. > > > >I am beginning to wonder if this top plate had been switched out with > >another camera altogether and was not even the original one that was on it > >when it left the factory. Leading one to ask, was this camera really new. > > > >-----Original Message----- > >From: Jerry Lehrer [mailto:jerryleh@pacbell.net] > >Sent: Tuesday, January 21, 2003 12:10 PM > >To: leica-users@mejac.palo-alto.ca.us > >Subject: Re: [Leica] Loose Top Plate on M7 > > > > > >Tom > > > >If it is loose on one side only, and is fixed on the other, then there must > >be bending of the top cover. Not good! > > > >Jerry > > > >Tom.Henson@bakerbotts.com wrote: > > > >>Bill, > >> > >>It was loose just taking it out of the box. I had not even put in a > >>roll of film. > >> > >>It was only loose on the right side where the advance lever is. I > >>don't know why just this one side, maybe the way it attaches to the > >>top. > >> > >>I was able to move it up and down on this side about 3mm and also > >>front to back about 2mm. > >> > >>These are estimates since I had no way to measure exactly, but that > >>much of a gap in the fit surely would have resulted in dust and > >>moisture getting into the rangefinder mechanism. Not good. > >> > >>I sent it back to B&H and just sent Henry a message to follow up on > >>it. I hope to hear back from him. > >> > >>I did not fill out the warranty card (thank goodness) and expect that > >>B&H should simply send me another new M7 as a replacement. > >> > >>Hope this information helps. > >> > >>Tom Henson > >> > >>-----Original Message----- > >>From: Bill Satterfield [mailto:cwsat@istate.net] > >>Sent: Tuesday, January 21, 2003 10:00 AM > >>To: leica-users@mejac.palo-alto.ca.us > >>Subject: Re: [Leica] Loose Top Plate on M7 > >> > >>Tom, how loose is it? Was it loose when you took it out of the box? I > >>just took delivery of one and have not sent in the warranty card yet. > >>Did it develop after started to use it? Please give us the details. > >>? > >> > >>Tom.Henson@bakerbotts.com wrote: > >> > >>>Thanks to all those that commented on the problem of the loose top > >>>plate on my new M7. > >>> > >>>I felt at the time it was a severe flaw and decided the best course > >>>of action was to send it back to B&H for replacement. It should > >>>deliver back to them today and I hope to hear from them in the next > >>>day or two. > >>> > >>>I hope Henri is able to look at the camera and put a call into Leica, > >>>NJ. > >>> > >>>While this does appear to be an isolated case (since no one else > >>>seemed to have this problem), it is still severe enough to question > >>>why this camera was shipped from Solms in the first place. Especially > >>>since it came with a quality assurance inspection card with a > >>>signature. > >>> > >>>A mystery which I may never know or understand. > >>> > >>>Tom Henson > >>> > >>>-----Original Message----- > >>>From: Henry Ting [mailto:henryting10@yahoo.com] > >>>Sent: Monday, January 20, 2003 11:59 PM > >>>To: leica-users@mejac.palo-alto.ca.us > >>>Subject: RE: [Leica] Loose Top Plate on M7 > >>> > >>> > >>>Do let us know how it turns out. If Leica USA gives > >>>you the run around, we're all going to be behind you. > >>>A loose top plate should never happen, regardless > >>>whether its grey market or USA import. > >>> > >>>--- Austin Franklin <darkroom@ix.netcom.com> wrote: > >>> > >>>>Hi Don, > >>>> > >>>>>That is a good question. I did buy if from an > >>>>> > >>>>Authorized Leica dealer > >>>> > >>>>>But the the warranty card doesn't specify if it is > >>>>> > >>>>USA or International. > >>>> > >>>>I suggest you call Leica USA and find out, or you > >>>>may be in for a surprise > >>>>when you try to get it repaired! > >>>> > >>>>Regards, > >>>> > >>>>Austin > >>>> > >>>>-- > >>>>To unsubscribe, see > >>>> > >>>http://mejac.palo-alto.ca.us/leica-users/unsub.html > >>> > >>> > >>>__________________________________________________ > >>>Do you Yahoo!? > >>>Yahoo! Mail Plus - Powerful. Affordable. Sign up now. > >>>http://mailplus.yahoo.com > >>>-- > >>>To unsubscribe, see > >>>http://mejac.palo-alto.ca.us/leica-users/unsub.html > >>> > >>> > >>>-- > >>>To unsubscribe, see > >>>http://mejac.palo-alto.ca.us/leica-users/unsub.html > >>> > >>-- > >>To unsubscribe, see > >>http://mejac.palo-alto.ca.us/leica-users/unsub.html > >> > >>-- > >>To unsubscribe, see > >>http://mejac.palo-alto.ca.us/leica-users/unsub.html > >> > > > >-- > >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > > > > >-- > >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html