Archived posting to the Leica Users Group, 2003/01/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]John Collier wrote: >As Leica USA was the only one offering Passport, John: You should know better! Lisle-Kelco (www.like.ca), the Canadian distributor, offer a "Passport-like" 3 year warranty. However, they cannot call it "Passport", as that name is copyright by Leica USA. They are so good about it, that when I lost my R5 to a flood,last spring, the insurance firm bought me a new R8. However, the one they found had come from the previous distributor, and thus was not covered by Lisle-Kelco's "Passport style" warranty. About one week after receiving it, the (non-Leica) strap failed, sending my new R8 to the cement. (ouch!) Lisle-Kelco fixed it, without charge, even though they had not distributed my particular camera! It's tough to argue with service like that! - ---------- David Young | A man who gives in when wrong - is wise. Victoria, CANADA. | A man who gives in when right - is married. Website at: http://www.horizon.bc.ca/~dnr/ - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html