Archived posting to the Leica Users Group, 2001/09/27

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Subject: Re: [Leica] Re: Foggy Viewfinder / Big Speck Of Dust In New M6 And Lens
From: Bill Satterfield <cwsat@istate.net>
Date: Thu, 27 Sep 2001 10:59:41 -0500
References: <20010927144933.25379.qmail@web12401.mail.yahoo.com>

You can email your problem to Leica headquarters in Germany direct to the
president of the company. Maybe some of the other Luggers can give you his
name and email address. I am told this gets fast results on problems. It
may be this was in reference to Leica USA, I am not sure.

Justin Goh wrote:

> Just came from the local agent here in Singapore to
> check on the status of the new M6 body and lens with
> problems which were sent in earlier. The technician
> gave me another set of body and to my surprise, it's
> even worse; it's got a swirling cleaning mark on the
> viewfinder. He gave me another set to check and again,
> there's a very noticeable scratch and slight fogging
> on the viewfinder. I couldn't believe this happening
> to 3 brand new bodies. As expected, I rejected it and
> was told that they will have to send the body and lens
> to Germany for checking wether to change or not since
> they also don't have any new stock for the lens. I
> find it ridiculous since I could just wait until a new
> set comes in and they've already checked and confirmed
> there's a problem with the lens and body. And the
> worst thing that could happen is I have to wait for 3
> long months to get it and not sure wether I'll be
> getting a new one or a good one. Any experience on
> this? Appreciate if somebody can throw in some light
> as I'm getting desperate with the situation.
> TIA,
>
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In reply to: Message from Justin Goh <sunsetat7@yahoo.com> ([Leica] Re: Foggy Viewfinder / Big Speck Of Dust In New M6 And Lens)