Archived posting to the Leica Users Group, 2001/09/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi Justin If I were you, I would send the New M6 to Leitz, Germany for warranty service and at the same time lodge a strong complain. Ven Foo At 13:17 20/09/01 +0800, you wrote: >Hi Justin, > >If the "chief technician" is a person call Colin or Chiam, he knows nuts. >Even Leica Asia is not happy with him. He has been a source of complains >for over charging and wrong diagnosis. > >If you have a foggy finder, all they need to do is to overhaul or clean it. >Leica will never replace the hotshoe to fix the finder because it is linked >to the TTL mechanism. Even if they have to remove the top plate, local >agents do not have the tools and expertise to calibrate the rangefinder. >Also, I do not understand the hangup on the serial no. Leica do not allow >anyone to replace serial numbers by swopping the bodies. This a known fact. > >Just ask J&J what the bottom line is. Replace both camera and lens or give >you the money back. Please be very firm with them. In my last meeting with >Leica Asia Pacific Manager, I have already expressed by disappointment. > >If you are not happy with the service, write to leica direct and they will >sort it out. The local agents here(and even the previous one) is really a >disgrace. I do not buy Leica NEW locally. > >Cheers, >Lee > >On 9/20/01 12:46 PM, "Justin Goh" <sunsetat7@yahoo.com> wrote: > > > I've spoken to the chief technician over the phone > > here in Singapore and was told that if they need to > > replace the body for the viewfinder, they need to > > retain the serial number which is on the hotshoe. In > > that case, will they have to dismantle the top plate? > > If so, are there any disadvantages of swapping the > > hotshoe? Could I just ask them to change the whole > > body without changing the serial number 'cause this is > > a brand new camera? Appreciate any advise on this. > > TIA, > > Mark > > > > __________________________________________________ > > Terrorist Attacks on U.S. - How can you help? > > Donate cash, emergency relief information > > http://dailynews.yahoo.com/fc/US/Emergency_Information/ > > -- > > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > >-- >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html