Re: [Leica] Re: Beware! Leica USA's deceptive practice. Part I

[Roger <contaxaholic@yahoo.com>]

I too have grown wary of rebates, after sending in
paperwork and then just never hearing back or
receiving a check in the mail. Probably totals about
$300 by now. Lost letter? Or?

- --- Tom Schofield <tdschofield@email.msn.com> wrote:
> I know how you feel.  I got screwed out of a $50
> Nikon rebate on a 20mm AF
> lens.  The rebate program was repeatedly extended
> from month to month for
> nearly a year.  The dealer gave me the form from the
> prior rebate period,
> which had been extended.  I had no way of knowing
> that there was a new form
> that I needed for the extended period.  Even though
> the rebate was in effect
> when I bought the lens, and I boght the lens from an
> legitimate dealer,
> Nikon rejected it because the rebate form which the
> dealer gave me said the
> rebate had expired.  Nikon kept the original
> paperwork, and by the time I
> got the notice back from Nikon, the time to submit
> the rebate had run.  The
> dealer went out of business, so I had no resort
> through them.  To this day,
> I take great pleasure in attending "Nikon Days" at
> local dealers, so that I
> can tell the Nikon Rep., in front of prospective
> purchasers, of my
> experience.
> 
> As to your problem, you need to look carefully how
> the rebate form and
> advertisement was worded to see if it covered only
> current catalog lenses or
> whether it excluded new old stock.  Either way, if
> the dealer represneted it
> was eligible for the rebate, and Leica USA denies,
> the dealer should refund.
> 
> Tom
> 
> 
> 
> 
> > Was this a local dealer, someone you have done
> business with in the past?
> > Or a mail order dealer. In either case, do you
> know anyone there by name,
> > that is, have you done much business there before
> with someone you have
> > gotten to know?
> >
> > This sounds to me like a dealer problem rather
> than a Leica USA problem.
> >
> > Jim
> >
> >
> > At 04:09 PM 12/8/00 -0500, louzan@juno.com wrote:
> > >A month and a half ago, I purchased a New 50mm
> Summicron-m.  The dealer
> > >told me that the lens carried the 3-year passport
> warranty, and that I
> > >was eligible for the $150 manufacturer rebate. 
> leica faxed him a rebate
> > >form, after confirming that the rebate had been
> extended to Jan. 2001.
> > >I filled the warranty card, made copies of the
> rebate slip and sales
> > >receipt, and sent them to Leica USA.  Imagine my
> surprise when I receive
> > >an envelope from Leica USA containing the copies
> I sent them, all
> > >scribbled, saying that the lens is not eligible
> for rebate since it is
> > >old stock.
> > > I called Leica USA.  I was told that yes indeed
> that was the case, and
> > >that it was most likely an honest mistake by the
> dealer.  They could not
> > >even tell me if the passport was good for two or
> three years.  Mistake or
> > >not, I explained to them that under no
> circumstance would I had purchased
> > >this lens knowing it was not eligible for rebate.
>  They said that
> > >unfortunately they could not do anything, and
> that I should contact the
> > >dealer.
> > >Now before I purchased this lens two dealers told
> me that it was eligible
> > >for rebate.  Even Leica's rebate form faxed to
> the dealer fails to
> > >mention this.  I think I have every right to be
> pissed off and I will
> > >take Leica USA to small claims court if
> necessary.  More when the dealer
> > >gets back to me.
> > >
> > >Robert
> >
> 
> 


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