Archived posting to the Leica Users Group, 2000/12/08
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I have my complaints about Leica USA but I doubt they would intentionally defraud someone. Lets not get carried away. Javier Roger wrote: > Really? It sounds just the opposite to me, from the > description given, that is. > > --- Jim Brick <jim_brick@agilent.com> wrote: > > Was this a local dealer, someone you have done > > business with in the past? > > Or a mail order dealer. In either case, do you know > > anyone there by name, > > that is, have you done much business there before > > with someone you have > > gotten to know? > > > > This sounds to me like a dealer problem rather than > > a Leica USA problem. > > > > Jim > > > > > > At 04:09 PM 12/8/00 -0500, louzan@juno.com wrote: > > >A month and a half ago, I purchased a New 50mm > > Summicron-m. The dealer > > >told me that the lens carried the 3-year passport > > warranty, and that I > > >was eligible for the $150 manufacturer rebate. > > leica faxed him a rebate > > >form, after confirming that the rebate had been > > extended to Jan. 2001. > > >I filled the warranty card, made copies of the > > rebate slip and sales > > >receipt, and sent them to Leica USA. Imagine my > > surprise when I receive > > >an envelope from Leica USA containing the copies I > > sent them, all > > >scribbled, saying that the lens is not eligible for > > rebate since it is > > >old stock. > > > I called Leica USA. I was told that yes indeed > > that was the case, and > > >that it was most likely an honest mistake by the > > dealer. They could not > > >even tell me if the passport was good for two or > > three years. Mistake or > > >not, I explained to them that under no circumstance > > would I had purchased > > >this lens knowing it was not eligible for rebate. > > They said that > > >unfortunately they could not do anything, and that > > I should contact the > > >dealer. > > >Now before I purchased this lens two dealers told > > me that it was eligible > > >for rebate. Even Leica's rebate form faxed to the > > dealer fails to > > >mention this. I think I have every right to be > > pissed off and I will > > >take Leica USA to small claims court if necessary. > > More when the dealer > > >gets back to me. > > > > > >Robert > > > > __________________________________________________ > Do You Yahoo!? > Yahoo! Shopping - Thousands of Stores. Millions of Products. > http://shopping.yahoo.com/ __________________________________________________ Do You Yahoo!? Talk to your friends online with Yahoo! Messenger. http://im.yahoo.com