Archived posting to the Leica Users Group, 2000/11/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi Maybe you guys are right. Those privateers may be more trustworthy with Ms and Flexes than Leitz. I called up monday morning for some parts. What I got was a recording from the parts department saying there would be no one there until the 27th. Meanwhile I'm trying to decide if a wrecked camera is worth buying but I can't close the deal because I don't know how much the parts will cost. Leitz parts prices are very unpredictable so you have to ask less you like surprises. Anyway I told them it was an emergency and the receptionist transferred me around until I finally wound up talking to a guy whose job is apparently to tell people no. He said he couldn't do it and there was no one else there who could until next monday. What a disgrace! heluva way to run a business. I thought I was in a government office! I can understand understaffing induced by budget constraints and I can also understand people wanting to take a week of for Thanksgiving but there is no excuse for allowing an entire department to remain unattended for a whole week. There were at least 3 people there and none of them could acomplish the simpleset task of looking up a part price on a computer screen or datasheet. Guess they don't communicate much amongst each other. maybe they just don't care. I wish they would put me in charge of NJ for a week. There would be some fundamental changes right quick! Regards Javier __________________________________________________ Do You Yahoo!? Talk to your friends online with Yahoo! Messenger. http://im.yahoo.com