Archived posting to the Leica Users Group, 2000/07/13

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Subject: Re: [Leica] Canada Lisle-Kelco service
From: Dan Cardish <dcardish@microtec.net>
Date: Thu, 13 Jul 2000 23:29:00 -0400
References: <003b01bfed2a$c9cfa060$df42fea9@renecous>

You can always try Reinhold Mueller in the Toronto area.  Check the
archives for his contact information.   He should be as good a source as
any for expert Leica repairs.

Dan C.

At 09:52 PM 13-07-00 -0400, Vick Ko wrote:
>What alternatives do we have in Canada?
>
>Send the item to the US?
>
>...Vick
>
>"Marthe.Rene" wrote:
>
>> As reported a few months ago, Leica distribution in Canada has changed from
>> Kindermann to Lisle-Kelco.  I sent a lens to Lisle-Kelco for repairs last
>> week. Included in the box was a letter requesting an estimate be sent to me
>> via fax or to have their repair technician call me with the quote. Since I
>> had not heard from them I gave them  a call on Tuesday and was told that
>> they had sent a fax to Leica requesting information on the repair. They
were
>> waiting for an answer back. I called them back today to inquire as to the
>> status of the quote. I was told that the lens would have to be sent back to
>> Germany for repair since they did not have the required equipment nor the
>> training to disassemble the lens, fix it and re-align it.  It seems that
>> Lisle-Kelco service is not ready for prime time yet. So my lens is off to
>> Germany for an estimate and a repair. I expect to see it back sometime
>> around Christmas 2001 (my estimate).
>>
>> Just though I would let fellow Canadians on LUG know.  I had called
>> Kindermann to see if they could still do repairs. They only had one
>> technician who could and he was on vacation for the next month.The sales
>> fellow I talked to could not provide me with an estimate of when they could
>> get around to looking at my lens until the tech was back from vacation and
>> looked at his backlog.
>>
>> Cheers
>>
>> Rene
>
>
>

In reply to: Message from "Marthe.Rene" <marthe.rene@sympatico.ca> ([Leica] Canada Lisle-Kelco service)