RE: [Leica] Lieca QC--a joke?

[Peterson Arthur G NSSC <PetersonAG@NAVSEA.NAVY.MIL>]

I could quibble about Leica NJ taking too long or shipping items that were
supposed to be picked up (and I do understand that time may be more than a
"quibble" for a professional photographer, which I am not), but in terms of
the quality of results (which is what matters to me), I have nothing but the
highest praise for them.  Maybe I've just been lucky, but my cameras and
lenses (which have been serviced shabbily by several non-Leica sources) have
always come back from Leica NJ in absolutely perfect condition.  :-)

Art Peterson


- -----Original Message-----
From:	Dan Honemann [mailto:ddh@home.com]
Sent:	Monday, July 10, 2000 8:38 AM
To:	leica-users@mejac.palo-alto.ca.us
Subject:	RE: [Leica] Lieca QC--a joke?

Martin,

> Eh, are we reading the same mailing list?  There was a thread
> commenting on
> positive repair experiences from Leica NJ (and some bad ones, I
> admit) only a couple of days ago.

I was off-list for a week while away on business and so very well may have
missed some positive posts.  Even still, it seems Leica NJ has quite a poor
reputation for service--or am I only seeing the negative posts?

> How many positive stories have we not heard of
> Kinderman in Canada, when they had the agency?

I too heard good things about Kinderman, but believe they are no longer
servicing Leicas.  Also, am I able to send my camera anywhere I want to be
serviced under warranty, or must I send it to NJ?

> And how many testamonials do
> we not get on the LUG of people who have become new and
> first-time owners of Leica cameras?

Many, including my own!  My experience so far has been quite positive.  And
hopefully I'll never need to get my M6 serviced.  But if I do, I have to
admit I won't be sending it off to NJ with a real warm and fuzzy
feeling--based on the experiences of others I've read on this list.

Dan