Archived posting to the Leica Users Group, 2000/06/19

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Subject: Re: [Leica] LEICAUSA: That ain't no customer, that's....
From: John Collier <jbcollier@home.com>
Date: Mon, 19 Jun 2000 20:18:57 -0600
 
That was speculation on my part and I apologise if it seemed that I was
stating a fact. We do not know the actual problem with the lens and it may
be that only the factory has the expertise and parts to do the work or does
not allow (read: will not pay for) its distributors' repair facilities to do
that kind of work.

John Collier

> From: John Coan <jcoan@alumni.duke.edu>

> 
> You mention that the two year import warranty probably goes back to Germany
> for service.  So, the USA distributor handles it but doesn't do the actual
> work?  That's why it's slower?