Archived posting to the Leica Users Group, 2000/06/19

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Subject: Re: [Leica] LEICAUSA: That ain't no customer, that's....
From: "Bill Larsen" <ohlen@sierratel.com>
Date: Mon, 19 Jun 2000 14:48:53 -0700

John,

Your explanation seems generalized and not Leica-specific.

Leica USA is a wholly owned subsidiary of Leica Camera AG as are several other
companies in the Leica Group.  Your scenario would imply that Leica is dumping
equipment outside of its own company-owned distribution channel.  Only 900 of
the 1,600 Leica employees are in Germany.  Given that Leica USA is a
subsidiary, what difference would it make it the camera was repaired in Solms
or NJ???  (Hell, labor costs in the US are less than in Germany).

Bill


|Many of us on this list do not realise how products are distributed and
|warranty repairs done. The national distributor buys product at a fixed
|price. Out of the mark-up they add on, comes all the distribution, sales,
|advertising, etc expenses of the company(oops...and profit!). Warranty is
|not "free" to the national distributor.