Archived posting to the Leica Users Group, 1999/10/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hi Anthony! I guess you may be right, but I think that at the bottom of this problem is the fact that Leica production is lagging behind demand - be it overseas or Germany. All the best! Raimo Photos at http://personal.inet.fi/private/raimo.korhonen - ---------- > From: Anthony Atkielski <anthony@atkielski.com> > To: leica-users@mejac.palo-alto.ca.us > Subject: Re: [Leica] Visit from the US Leica rep > Date: 03. lokakuuta 1999 10:54 > > From: Marshall C. Hunt Jr <huntmc2@fuse.net> > Sent: Sunday, October 03, 1999 08:31 > Subject: Re: [Leica] Visit from the US Leica rep > > > > Now what's wrong with this scenario? Does Leica USA > > want to move products? > > This is pretty typical of foreign subsidiaries of a multinational company. They > are usually pretty clueless compared to the home office. It doesn't matter > where the company is based or where the subsidiary is: in general, if you are in > a country that is not the home country of a multinational corporation, you can > expect extremely poor service compared to those fortunate enough to live in the > company's home country. I've seen this over and over. It is less obvious with > really large corporations that can afford to have very large subsidiaries in > major foreign markets, but even then it can be a problem. For example, > technical expertise on a company's products is usually nonexistent outside the > corporate headquarters, no matter how big a subsidiary is. All subsidiaries > generally act only as storefronts (and thus emphasize marketing and sales, with > a little bit of customer service), unless they actually manufacture product, > which is rare. > > -- Anthony