Archived posting to the Leica Users Group, 1999/08/11

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Subject: Re: [Leica] Exposed printing Paper
From: Jeffcoat Photography <jeffcoatphoto@sumter.net>
Date: Wed, 11 Aug 1999 16:07:13 -0400

No Question- Report it to B/H customer service and return it. You'll kick
your asrh every time  you find a bent or fogged sheet. they will make good
on it. Be sure to save the shipping boxes and packing as I'm sure they'll
file a claim.
Cheers Wilber

Ron and BeeLian Miller wrote:

> Dear Friends,
>
> I need some advice. A few days ago, i received a poorly packaged B&H
> shipping box filled with B&W printing paper. There wasnt enough peanut
> foam to keep the box was being crushed as boxes are usually piled on top
> of one another!  As a result, there was a 2"x2" hole of the shipping box
> in one corner, and inside three of the printing paper boxes had 3"
> splits along the cardboard edges. I'm concerned that the printing paper
> may not be adequately protected  from sunlight. Rather than go through
> the hassle of returning the boxes and waiting 3 weeks for replacements,
> I'd like to know what I should or can do.
>
> thanks
> bee lian