Archived posting to the Leica Users Group, 1999/03/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search][Servicing a 90mm R Summicron by Adeal Australia] Eric Welch <ewelch@ponyexpress.net> wrote: >>Wonder how many pros on this list would stay in business >>if it took them 5 days to issue an initial quote! I've >>gone from intial query to finished product in less time!!! > >Consider yourself lucky. Nikon Professional Services takes 2 to 3 weeks at >least to fix anything on rush! What do you expect? Yours is not the only >camera/lens to go in for repair. At certain times of the year (spring, >before vacation time, up here) is a real busy time. Plus, you seem to be >the victim of bad timing. Why should they bump other people's work to look >at yours? Ahem... I was actually speaking about the time taken to merely give a _quote_. This should only take a couple of hours, maybe a morning, not 5 calendar days... Of course to actually work on the lens could take weeks (like... duh). Gareth Jolly <gareth.jolly@minters.com.au> added: >You mean - 2 working days time. > >Doesn't sound too bad to me. My point was, how many photogs would stay in business if they didn't work Fridays, weekends & public holidays. Or took 5 days to respond to initial client queries. ;^) - - As it turned out, after sufficient prompting from yours truly, they got back to me on the following day. So happy ending after all. Andrew N. www.nemeng.com