Archived posting to the Leica Users Group, 1999/02/02
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Dear Fellow LUGnuts, I read this week about a fellow photographer who had some difficulty with Tamarkin in New York. I really don't want this to become a big issue on the list - but I have had great service from Stan Tamarkin and NY office manager - Eric Boheman. I can't think of a better place to buy equipment - new or used. The equipment arrives when promised and in the condition as advertised. I recently bought a new 19/2.8 ROM lens for my R8. The first lens had a scratched barrel, the second one had a defective filter turret and the third was a winner. All I had to do was call them and let them know that Leica wasn't doing such a good job with their quality control. A new lens was sent out each time with Tamarkin paying the shipping. I now have a new 19/2.8 ROM lens with clear optics and in the condition I expect from a new $2,990 Leica lens. Being in private practice optometry for 18 years, I have had my fair share of patients that always have something to complain about. It often doesn't take much more effort to make them happy patients for life. Tamarkin has always given me that extra effort. Sincerely, Richard Clompus, OD West Chester, PA Disclaimer: No financial interest in Leica or Tamarkin