[Leica] Re: Polarizing Filter

[sandyquandt@centuryinter.net]

Peter,

Better yet, track down Henry Posner, the customer service manager at B&H, (or 
e-mail him; he's very prompt in responding) relate the incident, and let him 
know that his sales reps need more training regarding Leica equipment. He 
personally monitors several photo lists, and is most concerned with insuring 
customer satisfaction and accuracy of information being delivered by his sales 
personnel. I've been impressed with the manner in which he follows through 
whenever customers have suggestions regarding improvement of B&H service.

Sandy (who's not related to Henry...I just think he's a stand-up guy!)

> The sales clerk at B&H, who was quite helpful, told me that I
> >didn't need a circular filter for my R4. I had just read in the Bove manual
> >that was the one to use for the R4. I got confused and ended up buying
> >neither. The sales clerk said that the circular filters are only needed for
> >auto focus cameras.
> >
> >Who is correct, Bove or the sales clerk?>>>>>>
> 
> Hi Peter,
> 
> if it's convenient I'd return to the store, find the manager and the clerk
> and exlain to them they are misleading their customers and potential new
> ones.