Re: SV: [Leica] Re: Leica's Development and Management

[Alan Ball <AlanBall@csi.com>]

Hans,

All this seems so erratic; In Brussels, there are M6 TTLs in more than
one shop window. OTOH I overheard today a salesperson in one of the best
shops discussing with a customer who showed interest in the R8. This
(very competent) salesman did not comment in any negative way on the
hardware itself, but he did comment at length on the unreliability of
the supply flow: delays to get accessories, delays to get things
repaired, difficulties to get new items, etc, etc. As I was leaving, the
conversation seemed to drift towards the F5....

Alan.

Hans Pahlen wrote:
> 
> Yes, I am beginning to wonder what the people in Solms are doing nowadays. I
> have had a M6TTL 0,85 on order since before Fotokina, and although the
> Scandinavian Leica representative tells me they have two parallell assembly
> lines in Solms (R and M), they still have not managed to deliver more than
> one single TTL-unit to Sweden.
> I am still waiting, and I sometimes wonder if they are going to deliver at
> all. The Leica representative has called the factory people, but it seems to
> be impossible for him to get any delivery dates whatsoever.
> How can a modern factory and sales organization be run in this way?
> 
> I don't think most people are willing to wait as long as me, and this should
> hurt M-sales a lot. After all, they stopped production of the old model
> before summer.
> 
> Well, well, it is Saturday evening. I will calm myself down with a whisky...
> If they don't deliver before Christmas I will cancel my order anyway, as a
> matter of principle.
> /Hans