Archived posting to the Leica Users Group, 1998/10/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]>Ernie has done you a great disservice. Henry posner is polite and deeply >concerned about the image of his company. In his quoting he has made it >sound as if the have a "we don't care" attitude. I haven't seen the whole >message, but I'm guessing from experience that Mr. Posner was polite, and >even offered to cancel the back order. B&H would much rather refund your >money and keep you happy than tarnish their reputation over a $50 film >order. > >You will not find a more honest mail order buisness. > >Tom Tom - you are correct that Mr. Posner offered to cancel the back order. I also indicated in my post that I thought Mr. Posner was very honest it admitting that he didn't Know if his practice was ethical or not but that it surely wasn't illegal. What can I say - b and H has very good prices and excellent selection. I just got to the point where it just bugged the hell out me about this one small thing. Mr. Posner is on the newsgroups and appears to be a generally OK guy i just don't agree with this one practice. I suspect that if i were to meet him I'd think he was swell. Also my experiences with other mail order companies like DELL is that they religiously avoid any hint of irregular billing. Anyway a tempest in a teapot - I feel better having vented - sorry if I caused a thread to be started ernie