Archived posting to the Leica Users Group, 1998/10/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Ernie: Thank you very much for sharing this with us. Whewwwwww! I am sure glad to know this. Damn if I want to do business with someone that doesn't know whether something is ethical or not. It appears to me that collecting the customers money is first and ethics are second with Mr. Posner. Making this statement also makes me question his sanity. If one does business with someone that has published a questionable position on ethics they definitely are at risk. Collecting and using a customers money before they deliver the goods, except if they have explicit permission, is unethical. The more that they do this the less that they have to rely on other sources for cash flow for which they must pay interest. I sure don't want to have to worry about this and the only way to prevent this is not to patronize someone that their ethics are suspect. Ernie, just think about all of the time that you have spent on this. It has been a source of irritation, and rightfully so, for days. How much did you save if you placed a value on your time and aggravation? Not much I'm sure. I am glad that you cancelled the order and you found out who you are dealing with. Bob Bedwell << As followup to my grumbling about charging for credit cards for back ordered items from B and H here is the reply I got back from Mr. Posner: "It has been our standard practice for several years to charge the whole order when it's placed. In the vast majority of cases (well past 95%) orders leave here complete and this procedure allows us to get them out the door and to our customers 24-36 hours faster. I cannot say whether or not it's ethical, but rest assured it is most certainly legal. We would not tempt fate by attempting any proacticew which would jeopardize our ability to conduct business or to accept a customer's credit card." I certainly have no problems determining what I think is ethical even if Mr. Posner is crippled in this regards. I called them today and cancelled the remainder of the order. I don't want this to become a thread - I've seen Posner and B/H bashed on the news groups and it generally solves nothing. I believe Band H is an example of you get what you pay for and they are at least honest about their business ethics ( or lack thereof). Anyway now that I'm on the trail of a reliable mail order film vendor other than B and H any suggestions from the LUG? >>