Archived posting to the Leica Users Group, 1998/10/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]You've got every right to be upset about it. I despise this type of service because of the time that it takes to follow-up on it. I have ordered from B&H. I fax my orders and specifically state on the order not to ship anything until the entire order is complete. It is rare today to find exceptional customer service. When I do find it I will happily pay more for it as long as it's not a rediculous amount. Bob << ---------- Howdy - It's amazing how a small thing really bugs me. I ordered a batch of film from B and H photo. 10 out of the total of 30 rolls was back ordered. They charged my card for the total and not the 20 rolls that were sent. I don't think this is right - anyone else on the LUG know the legalities of charging for back ordered material? >>