Archived posting to the Leica Users Group, 1998/07/29
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]The servicing was relatively prompt, and reasonably friendly. - -----Original Message----- From: owner-leica-users@mejac.palo-alto.ca.us [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Andrew M. Moore Sent: Wednesday, July 29, 1998 1:31 PM To: leica-users@mejac.palo-alto.ca.us Subject: Re: [Leica] Final Chapter in Continuing Saga of Disintegrating Lens > The one thing I find odd is that the only paperwork that came back to me was > my original note, etc. Not a word about what was wrong, what they did, or > how they regret the fact that I was sold such a piece of defective etc. All > of which I find a bit odd. But, if the lens works, as they say... :-) This is the same manner in which my M6 was returned to me after Leica (New Jersey, USA) repaired the metering circuit, which apparently had a case of "infant mortality." Leica was prompt, courteous, and even made a follow-up call to make sure things were still working properly. I would have loved to know what the problem was, but I'm not complaining. I thought the days of quality customer service were gone, and I'm not even that old yet. I hope they serviced your lens just as promptly. Andrew (WTB: 35/2 Summicron-M, latest non-ASPH, black)