Archived posting to the Leica Users Group, 1998/07/20

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Subject: [Leica] Quality Control
From: Thomas Kachadurian <kach@freeway.net>
Date: Mon, 20 Jul 1998 22:34:56 -0400

LUGgers:

I've downloaded countless messages ago lens flaws thinking to my self you
we all overly critical, until today.

In the words of Bill Clinton, "I know you're pain." 

Since I couldn't find a single used or demo 50 Summilux-M at a reasonable
price I just bought a new one, USA with passport. It's the first new Leica
lens I've owned. 

Imagine my dismay when I opened the box today to find the rear element of
the lens holding bits of black crud. I thought they were dust on the
surface, so I rolled up a piece of lens tissue to brush them off. Nope.
They are behind! the rear element, inside the lens. I checked again in good
light. There they are, and not small dust specks, but crud, could be ashes
or metal shavings, but there's stuff in there.

I spent $15 on shipping and insurance. I'll spend another $15 sending it
back, plus the value of my time, which makes the $15 look cheap. Call it
$75 I'm going to spend to do the job Leica should have done at QC.  

In various formats I own nearly 20 lenses. Many of them purchased new, some
purchased used. Not one of them came to me like this one. And at over
$1500, this is the most expensive lens I've ever purchased. I'll think long
and hard before I buy another new lens from Leica.

Tom 
==================================
Thomas Kachadurian
WEB PAGE: http://members.aol.com/kachaduria