Archived posting to the Leica Users Group, 1998/07/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Jim Brick wrote: >Please excuse me while I step up upon my soap box. Hi Jim, Let me take exception to a couple things in your post. >You are all looking at the moment, rather than the big >picture. - - - - snip - - - > you will have it taken care of at no added cost and >little (perhaps no) inconvenience. I just did a number on two of my R bodies. I FEDEXed them to Leica (NJ) and they said 4 weeks. >If you don't care about paying full repair fare, or >shipping your >equipment abroad to someone you don't know, >through customs, I don't under stand this at all. If I buy a lens from an AUTHORIZED DEALER in Berlin, Copenhagen, Zurich, etc. it is covered by the two year Leica International Warranty. If I should have a problem, I would ship it to New Jersey (just as I would for items purchased in the US), not back to Europe. I think you are correct about purchasing an R8 and getting the US Passport warranty, considering the problems that they have been having. And if the dealer is offering the extended Passport Warranty I would get that also. >There are many people who come here to the US, and/or >buy via mail, just to get the unique US passport >warranty. Jim, I don't understand this either. Please correct me if I am wrong, but isn't the US Passport Warrenty good only in the US? And as far as I know, it is not even valid in Canada. >If you have an authorized Leica dealer close to where >you live, get to know him/her. If you don't have one >close, get to know a known reputable dealer over the >phone. That Leica Dealer - customer link will be an >important asset over the years. I personally have >had it proven to me many many times. Here I couldn't agree with you more. But as long as you have a good relationship with the dealer...why does it matter where the dealer is located. The point of my original post was that the market is changing and Leica and other companies are no longer going to be able to keep their multi level pricing policies secret. Kind regards, Bill Erfurth _________________________________________________________ DO YOU YAHOO!? Get your free @yahoo.com address at http://mail.yahoo.com