Archived posting to the Leica Users Group, 1998/07/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]>>>I would have thought, that when buys a $2000 camera body, to which one adds a $1000 lens, that nothing better damn well go wrong with it! >>>> Is it possible that you are really this naive? Is there anything manufactured in the world that neither never breaks, nor can be broken? >> I understand the rest of your post concerning the many advantages of a Passport warranty. FWIW, I bought my M6 as a Leica-warranteed demo through an authorized factory dealer. But naive? I don't think so... Ever-increasing quality brought about be improved manufacturing processes (TQM, ISO 9000) has raised consumer expectations. Consumers can buy a $250 camera like a Rebel G or similar, and have every expectation that it will be problem-free. So why not a Leica? After all, Leica's advertising uses quality as a reson to spend this amount of money... Page 28 of the M6 brochure is devoted entirely to quality, with two headings stating 'Uncompromising Quality Control' and 'Quality is no Secret'. It even states 'That is a warranty for exceptional durability and good-as-new appearance even after decades of rigorous use'. That's pretty strong language, and personally, I would be extremely disappointed in the marque if a newly-purchased M6 needed service. Regards, Denton Taylor _______________________________ Photogallery at www.dentontaylor.com