Archived posting to the Leica Users Group, 1998/03/19
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Bob Figlio wrote: >Because of Chatterton's attitude and neglect I only bought the M-6 body from >him. The rest I bought elsewhere and shall continue to do so unless there >is a good reason to do otherwise. I agree with you completely on this one. He listed a Noctilux at a good price on his web page a few months ago, and I called him up, credit card in hand, ready to place the order. He said that he hadn't even unpacked the lens from the box he received it in, so he had to wait until later to give details about the condition, etc. I explained that I intended to purchase the lens if he could verify that the glass was clean. He said that was fine and he'd call me back. I called him again at 5pm pacific time before he closed, and he said that he still hadn't opened it, and that he'd call the next day. Twenty-four hours later, when he didn't call, I finally did, he admitted that he already sold the lens. After several painless transactions with KEH Camera, who have always been polite, returned phone calls promptlyl, and delivered goods when they promised them, I can't imagine chasing anybody like Don Chatterton to let me give him my money. The business is competitive enough that, at the very least, you should get polite and punctual service. When you're buying from somebody, they're making money off YOU, not the other way around. They should be the one putting forth the effort.