Archived posting to the Leica Users Group, 1998/03/15
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Bill Larsen > I would have a hard time at the moment buying anything warranted by > Leica USA. Ok, I know this is only one story and a rather vane attitude on my part to a perceived cosmetic flaw but here goes: I purchased a Leica M6 in black a few months ago. I never like the black finish. It looked sooty in spots. It would clean up ok with a microfibe cloth but would look sooty very quickly after use. I sent a complaint email to Leica USA and they promptly emailed me back saying they wanted to see the camera. I waited a couple of months and decided to drive over there. (The drive along the New Jersey shore Palisades looks like an interesting seasonal photo op with it's may overlooks.) Leica USA looked at the camera, said the finish is normal, brought out another M6 to show me but said they would exchange it, no charge, for an M6 Chrome. I agreed and a week later my new M6 arrived. I am more satisfied with Leica USA than I have a right to be. My complaint was frivolous but I am a fanatic. Before any of you die hard Leica users who use users jump on me, let me just say the I have cameras that are up to 20 years old that do not have a single cosmetic blimish and I've carried them around almost daily. . . . . I even use them once in a while ;) Art Art Searle, W2NRA, w2nra@erols.com, Lake Grove, Long Island, NY, USA 20 miles east of Nikon USA, 70 miles east of Leica USA