Archived posting to the Leica Users Group, 1998/03/10
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]While I cannot speak for other dealers, it is illegal (and unethical) to resell repaired defective equipment as new. Many companies will repair the item and sell it as "Class 2" or some other name. It is up to the manufacturer/importer as to the warranty they choose to include. Many manufacturers use "outlet" stores to sell "Class 2" merchandise. As an employee at a photography store that is an Authorized Leica Dealer, I can attest that Leica USA for time to time offers "Code U" merchandise to dealers at a reduced price (usually 20-25%) and a shorter non-passport warranty. This merchandise can come be from a variety of sources; a repaired defective item, Salesperson's samples, show samples, etc. These items should be sold as "demo" not new. If you are in the US ask if the merchandise has the Leica Passport Warranty. Jeff Alford Leikon35 wrote: > A few weeks ago, someone asked the question of what happens > to rejected or flawed returned to dealer Leica items. > I don't recall seeing an answers to this question. > > If a lens has a cosmetic flaw in the buyers eyes and the dealer > because of trying to maintain good-will, replaces it from his stock > and the flaw is not so obvious that he can return it to Leica ------ > Is it sold as new (with unfilled in papers) again. > > If a new camera has a defective plastic washer and is replaced by > Leica or whoever ----- Is this camera then sold as new again. > Recently, Detroit went through several law-suits about their lemons > being resold as new, & I don't want to compare Leicas & Lemons > but I do wish someone would attempt to answer this question. > > This is really a question for Sam Shoshan, since as far as I am aware > he is the only authorized Leica dealer on the LUG --- or is he ? > > Marvin Moss